Aged care
Aged Care - Residential
East Grampians Health Service is committed to providing quality care for older people and ensuring a positive experience for Residents and their families.
Our modern facilities, comfortable surrounds and leisure and lifestyle programs make an important contribution to our Resident's self-esteem and independence. Inside and outside areas are available for eating and relaxing in the company of others. Residents have the privacy of their own unit when they wish.
We focus on the individual, their family, friends and community. Individualised care is assured by identifying the Resident's personal preferences and interests in all areas across the social and clinical spectrum.
High Level Care (formerly nursing home) provides for people with a greater degree of frailty, who need continuous nursing care. High Level Care is available at 70 Lowe Street, Ararat
Low level Care (formerly hostel) provides accommodation and personal care, such as assistance with dressing and showering. Low Level Care is available at Garden View Court, Ararat and Parkland House, Willaura.
A commitment to high quality care
All EGHS Residential Aged Care areas operate in accordance with the legislative requirements of the Aged Care Act 1997 and we continue to make improvements to ensure that these high standards are met.
In addition, all EGHS Residential Aged Care areas have met all the 44 stringent standards and are fully accredited by the Australian Council on Health Care Standards and the Aged Care Standards and Accreditation Agency Ltd.
Health, personal care and residential lifestyle are key standards under which care and programs are delivered across all EGHS Aged Care areas. Nutrition and exercise programs are also available for physical well being and clinical care needs.
Independence and Lifestyle
Residents are supported to maintain contact and interest in the wider community. The Lifestyle program is designed to cater for the diverse range of Resident's interests and abilities. A comprehensive Lifestyle questionnaire which includes the Resident's preferences, social and cultural interests, is completed on admission.
Qualified caring staff
EGHS employs appropriately qualified and experienced staff and actively supports ongoing education, ensuring a culture of quality care in all areas of Low Level Care and High Level Care. Staff also participate in the organisation's mandatory education program.
Continuous Improvement
Continuos improvement in aged care is central to what we do. It is a way of life where Residents, relatives and staff input is vital. The outcomes of our activities and care offered are measured by Resident and Relatives satisfaction surveys, audits and observations.
LINKS:
Additional general information is available from the Department of Health and Ageing http://www.health.gov.au/ageing
70 Lowe Street
Our staff are committed to providing quality care with a focus on the individual. 70 Lowe Street offers an alternative home for older people who require high level care.
The design of this modern spacious building promotes easy access for all residents and lifts the spirits of those who live, work and visit. The building design maximises natural light and ventilation and includes fully landscaped surrounds to provide a positive therapeutic effect. With flexible areas and a passive solar design, the facility is a pleasurable place for our residents to reside.
Additional features include The Chapel, which is used by all denominations and provides a quiet time for family or resident's reflection. The Seasons Room over looking Mt Langi Ghiran allows for residents and families to get together to admire the magnificent scenery, as well as being the venue for afternoon tea served by volunteers on a Monday afternoon for 3 -4 Residents on a rotational basis.
Residents are encouraged to furnish their room to their own taste and in keeping with the expectations of the hostel. Resident's mementoes provide comfort and fond memories in their new home. The units are carpeted and provided with drapes. Respite rooms are fully furnished.
70 Lowe St has met the stringent standards and is fully accredited by the Australian Council on Health Care Standards and the Aged Care Standards and Accreditation Agency Ltd.
Lifestyle
Residents are supported to maintain contact and interest in the wider community - family, church, social, professional, sporting or club friendships. Visitors are welcome at any time.
Our Lifestyle Co-ordinators arrange a wide range of activities and outings suited to the Resident's individual needs and wishes.
Dining rooms, activity rooms and small tea rooms provide an opportunity for Residents to socialise together or meet in a smaller group. Resident's have the privacy of their own room when they wish.
Choice of Menu
Hospitality services are provided in a friendly and generous manner. A choice of menu is available, catering for personal preferences and specific dietary requirements.
Other services available include:
- Trained staff 24 hours a day
- Cleaning of rooms and linen
- Accessible facilities
- Free clothes labelling service
- Daily mail service
- Laundry service *
- Daily newspaper delivery *
- Visiting hairdresser *
- Massage *
- Lifestyle social programs
- Access to medical services
- Pharmacy delivery service
- Allied health services
- Hospital facility next door
- Rehabilitation/ convalescence
* Additional fees apply
Respite Care
May also be available and provides short term care when you need it.
Who is Eligible?
A current assessment by the Aged Care Assessment Service for ‘high' level care is required. This can be arranged through your Doctor.
What costs are involved?
All fees and charges are determined by government legislation and are dependent on the person's assets and income. Charges include the following three areas:
The Basic Daily Care Fee - paid by all Residents. Fees are set by the government which is indexed to inflation every 6 months.
An Accommodation charge - paid by many Residents, based on the Resident's assets.
The Daily Income tested fee - paid by some Residents. An additional government fee collected by the facility based on the Resident's income and reviewed quarterly. For further information contact :
The Admissions Manager
Phone: (03) 5352 9316
Email: AgedCare@eghs.net.au
Veterans
Support for DVA Veteran card holders is provided. Further information is available from our EGHS Veteran's Liaison Officer Phone (03) 5352 9331
Lowe Street Auxiliary
This Auxiliary works for the benefit of our Residents by visiting and provision of comforts for Residents. The Auxiliary also raises funds for furniture and additional equipment required.
The Auxiliary welcomes new members. Further information is available from the Manager Lowe Street, phone (03) 5352 9575.
Volunteers
A volunteer service operates to visit with Residents and assist with activities and outings on an as needs basis. Further information is available from the EGHS Volunteer Coordinator phone (03) 5352 9331.
Further Information
If you would like further information please contact:
The Manager
70 Lowe Street
East Grampians Health Service
P O Box 155
Ararat 3377
Telephone: (03) 5352 9575
Email: managerlowestreet@eghs.net.au
Garden View Court
Garden View Court provides quality accommodation and assistance for older people requiring low level (hostel) care. Staff are available 24 hours a day to provide support. Residents may require assistance in some areas of day to day living which enables them to continue living with dignity and are also supported to maintain independence.
The 24 individual units are constructed around a central landscaped courtyard. Each unit has en suite facilities and is designed to cater for the needs of permanent and respite residents. There is a call bell system to alert staff if required.
Areas both inside and outside are provided where residents may relax quietly or socialize with others. There is a large dining room for Residents to eat and relax in the company of others. A comfortable lounge/activity room is also available.
Residents are encouraged to furnish their room to their own taste and in keeping with the expectations of the hostel. Resident's mementoes provide comfort and fond memories in their new home. The units are carpeted and provided with drapes. Respite rooms are fully furnished.
Garden View Court has met the stringent standards and is fully accredited by the Australian Council on Health Care Standards and the Aged Care Standards and Accreditation Agency Ltd.
Lifestyle
Residents are supported to maintain contact and interest in the wider community - family, church, social, professional, sporting or club friendships. Staff are able to assist the Resident and family in this area where possible. Visitors are welcome at any time.
Our Lifestyle Co-ordinator arranges a wide range of activities and outings suited to the Resident's individual needs and wishes.
Choice of Menu
Hospitality services are provided in a friendly and generous manner. A choice of menu is available, catering for personal preferences and specific dietary requirements.
Other Services available include:
- Trained staff 24 hours a day
- Cleaning of rooms and linen
- Accessible facilities
- Free clothes labelling service
- Daily mail service
- Laundry service *
- Daily newspaper delivery *
- Visiting hairdresser *
- Massage *
- Tai Chi program
- Access to medical services
- Pharmacy delivery service
- Allied health services, including Podiatry
- Day Centre and Social Programs
- Hospital facility next door
- Rehabilitation/ convalescence
* Additional fees apply
Respite Care
May also be available and provides short term care when you need it.
Who is Eligible?
A current assessment by the Aged Care Assessment Service for ‘low' level care is required. This can be arranged through your Doctor.
What costs are involved?
The following is general information only and will vary with individual circumstances. All fees and charges are determined by government legislation and are dependent on the person's assets and income. Charges include the following three areas:
The Basic Daily Care Fee - paid by all Residents. Fees are set by the government which is indexed to inflation every 6 months.
An Accommodation Bond - paid by many Residents according to assets and income. This is an interest free loan to the facility which is negotiated according to the Resident's assets and/or income. The loan is government guaranteed.
The Daily Income Tested fee - paid by some Residents according to assets and income. An additional government fee collected by the facility based on the Resident's income and is reviewed quarterly.
For further information contact :
The Admissions Manager
Phone: (03) 5352 9316
Email: AgedCare@eghs.net.au
Veterans
Support for DVA Veteran card holders is provided. Further information is available from our EGHS Veteran's Liaison Officer Phone (03) 5352 9331
Volunteers
A volunteer service operates to visit with Residents and assist with activities and outings on an as needs basis. Further information is available from the EGHS Volunteer Coordinator phone (03) 5352 9331.
Further Information
If you would like further information please contact:
The Manager, Garden View Court
Lowe St, Ararat
East Grampians Health Service
P O Box 155
Ararat 3377
Telephone: (03) 5352 9324
Email: managergvc@eghs.net.au
